Frequently Asked Questions
It’s only natural to want to know more and to determine if we are a good fit for you and your needs. Please contact us in the event your question(s) have not been addressed. We return all calls promptly and courteously.
A: We realize that getting you organized is not “one size fits all,” and that’s why we offer two very different types of services.
With our Hoarding and Clutter Pros™ services,
we work with people commonly known as “hoarders,” or those who have accumulated large amounts of possessions and have consequently been paralyzed by their inability to pare down their belongings and live in a more functional and healthy living environment.
Our team is always caring, non-judgmental, completely professional, and sensitive to the needs of those we serve. Our company conducts thorough background checks on all team members to assure even more piece of mind.
Hoarding and Clutter Pros™ are the definitive authority on the most efficient ways to effectively clear not only the space, but also the mindset of individuals who are ready to make the changes and live a new beginning.
Hoarding and Clutter Pros™have a complete success rate in helping clients that are ready to permanently transition into a new lifestyle, clutter-free.
The Hoarding Coach provides services to clients who are disorganized due to full work schedules, family commitments, and other daily stresses of life, thus making getting organized seem like an impossibility.
These clients have few or highly insufficient systems in place, which usually make matters worse, not better. These types of clients need a clear vision and actionable steps to get them on track with not only a new and fully functional organizing system but also a fresh new way to approach getting and STAYING organized. Some of these clients request our Life Transition Management Services to assist with various tasks in order to keep projects on track and organized.
Every project is personally managed by Ron Alford. Ron is always on site during projects, not only to answer questions but to facilitate and assure that things go as planned.
A: Approximately half of the clients we assist are those with severe to moderate hoarding and levels of disposophobia, living in highly toxic and unsanitary environments. They are all too often compromising their health and safety and that of those they live with, as well as alienating family members, friends, neighbors, and others who’ve repeatedly made unsuccessful attempts to help.
Hoarding and Clutter Pros™ only accepts and works with clients who are ready and willing to change their current living environment. Our goal is to assist clients who need to experience dramatically different results in the shortest amount of time possible while preserving and organizing their possessions.
This process often involves immediate family members, mental health providers, estate attorneys, realtors, and home health care workers.
The bottom line is that we are willing and able to manage and work with relevant third parties in order to get the job done as effectively and professionally as possible.
A: We never outsource to anyone. The Hoarding and Clutter Pros™ have a full staff of educated planagers on board, to address any particular issue that may arise.
A: We understand our clients and the challenges that either getting organized or massive decluttering present.
Since we have proven systems in place that have succeeded with thousands of individuals and families for over 35 years, we know how to solve the “I’m stuck, perplexed, and overwhelmed” feelings that often accompany reaching your goals.
Hiring us is a commitment to a better life within a very short amount of time. We assess the issues, provide an accurate project proposal for all work to be completed, then get to work!
It’s completely normal for our clients to ask a wide range of questions, since this is definitely not a “one size fits all” type of service.
The best way to have any of your questions answered is to call our company founder, Ron Alford, directly at 718-939-5800.